Cedar Valley Services Inc.

Last Updated: December 2024

1. Introduction

Cedar Valley Services Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cedarvalleyservicesinc.com (the "Site") or use our professional services.

By using our Site or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project details and service requirements when you contact us
• Information provided in forms, surveys, or correspondence
• Payment information when you engage our services

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our Site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze Site traffic and user behavior
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our Site.

4. How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our professional services
• Respond to your inquiries and communicate with you
• Process payments and manage client relationships
• Send relevant business updates and newsletters (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

5. Third-Party Services

We may use third-party services to help operate our Site and provide our services, including:

5.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information such as your IP address, browser type, and pages visited. For more information about how Google uses data, visit Google's Privacy Policy.

5.2 Google Ads

We may use Google Ads for advertising purposes. Google may use cookies to show you relevant advertisements based on your interests and previous visits to our Site.

5.3 Other Service Providers

We may engage other third-party service providers for hosting, email communications, payment processing, and other business functions. These providers have access to your information only to perform specific tasks on our behalf.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our business operations
• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided below.

9. How to Opt Out of Tracking

You can opt out of various tracking technologies:

• Browser Cookies: Adjust your browser settings to refuse cookies
• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Google Ads: Visit Google's Ad Settings to manage ad personalization
• Email Marketing: Click unsubscribe links in our emails

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

11. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Site with a new "Last Updated" date. Your continued use of our Site after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and applicable federal Canadian laws. Any disputes arising from this policy will be resolved in the courts of Ontario, Canada.