Cedar Valley Services Inc.

Last Updated: December 2024

1. Acceptance of Terms

Welcome to Cedar Valley Services Inc. ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website cedarvalleyservicesinc.com (the "Site") and the professional services we provide.

By accessing or using our Site or services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

2. Description of Services

Cedar Valley Services Inc. provides professional business consulting services, including but not limited to:

• Business consulting and strategic planning
• Process improvement and operational optimization
• Organizational development and change management
• Project management and implementation support
• Other professional services as described on our Site

Specific services will be defined in individual service agreements or statements of work.

3. Use of the Website

3.1 Permitted Use

You may use our Site for lawful purposes only. You agree to use the Site in accordance with these Terms and all applicable laws and regulations.

3.2 Prohibited Use

You may not use our Site to:

• Violate any applicable laws or regulations
• Transmit harmful, threatening, or offensive content
• Interfere with or disrupt the Site's functionality
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or distribute our content without permission
• Use automated systems to access the Site without authorization

4. Professional Services Terms

4.1 Service Agreements

Professional services are provided under separate written agreements that specify the scope of work, deliverables, timelines, and fees. These Terms supplement but do not replace individual service agreements.

4.2 Client Responsibilities

When engaging our services, you agree to:

• Provide accurate and complete information
• Cooperate in good faith with our team
• Provide timely access to necessary personnel and information
• Make timely payments as agreed
• Maintain confidentiality of proprietary methodologies

4.3 Payment Terms

Unless otherwise specified in a service agreement:

• Invoices are due within 30 days of receipt
• Late payments may incur additional charges
• Services may be suspended for non-payment
• All fees are in Canadian dollars unless otherwise stated

5. Intellectual Property

5.1 Our Intellectual Property

All content on our Site, including text, graphics, logos, designs, and methodologies, is owned by Cedar Valley Services Inc. or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws.

5.2 Client Intellectual Property

You retain ownership of your business information and data. We may use your information solely to provide agreed-upon services and will maintain confidentiality as specified in our agreements.

5.3 Work Product

Ownership of work products created during our engagement will be specified in individual service agreements.

6. Confidentiality

We understand the sensitive nature of business information and maintain strict confidentiality protocols. We will:

• Keep all client information confidential
• Use information solely for providing agreed services
• Not disclose information to third parties without consent
• Return or destroy confidential information upon request

7. Disclaimers

7.1 Website Disclaimer

Our Site and content are provided "as is" without warranties of any kind. We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses or harmful components.

7.2 Professional Services Disclaimer

While we strive to provide high-quality professional services, we cannot guarantee specific outcomes or results. Business success depends on many factors beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim
• We shall not be liable for indirect, incidental, or consequential damages
• We shall not be liable for business interruption, lost profits, or lost data
• These limitations apply regardless of the theory of liability

9. Indemnification

You agree to indemnify and hold harmless Cedar Valley Services Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our Site or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content or information you provide to us

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Termination

We may terminate or suspend your access to our Site or services at any time for violation of these Terms or other legitimate business reasons. Individual service agreements may contain specific termination provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on our Site with a new "Last Updated" date. Your continued use after changes constitutes acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Ontario, Canada, and applicable federal Canadian laws. Any disputes arising from these Terms or our services will be resolved exclusively in the courts of Ontario, Canada.

14. Dispute Resolution

Before initiating legal proceedings, parties agree to attempt resolution through good faith negotiations. If direct negotiation fails, disputes may be resolved through mediation in Toronto, Ontario.

15. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or technical failures.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Cedar Valley Services Inc. regarding the subject matter herein.

18. Contact Information

If you have questions about these Terms, please contact us:

19. Acknowledgment

By using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.